Delivery & returns

You have 14 days to return your order after receiving it. Orders must be returned unused and in the original packaging. Personalized products cannot be returned. Please send it to:

Kogros Sport
f.a.o. Clubgear
Industriestraat 29a
3281 LB Numansdorp
(The Netherlands)

Our return policy allows you to return products unused within 14 days of receiving them. You can open the package and check the contents. Returns will only be accepted when the products are unused, tagged and in the original packaging.

Returning items is at your own cost to reduce the environmental impact of shipping. We want to avoid multiple sizes of a product being ordered and shipped, only to see many of them returned. That’s why we offer extensive information on product sizing; including product specifications, features, descriptions, size charts and size guides. In addition to this, our customer service team is available to help answer any of your questions.

We will refund your return as soon as possible and at the latest within 14 working days of receiving your return. You will be notifited. by e-mail as soon as your return has been processed and you will receive your payment inmediately afterwards. We always refund the amount to the bank account or credit card account that was used for the order.

Our return process can take up to 14 working days. You will receive a confirmation mail once we have processed your return succesfully. The return is first sent to a collection point and then back to our warehouse. As soon as the item is returned to our warehouse, your refund will be transferred to the account you paid the order with.